Audiobook downloads are cheaper because their production and distribution costs are much lower compared to CD/CDMP3. In general their cover price is about 33% to 50% lower than the corresponding CD version. They do not bear costs of cover design, printing, CD recording, transport, distribution. Naturally there are the costs of putting audiobooks online in downloadable MP3 format as well as author rights, bank, server and provider charges, etc. But they are not as high as they are when produced in standard CD format. A great saving for our customers and a little for us!

All the works in our catalogue are made up of one or more zip files, which contain one or more MP3 files. This means that each work has been subdivided into various audio MP3 files. This means the user can choose whatever chapter they wish to listen to. For more information, see the answer to the FAQ on file size and running time.

Nothing. You can always try again at a later time. Audiobooks may be download over 5 attempts in 120 days from the order date. In the Download Area, which you can access at any time by entering your Username and Password, you can always check how many download  attempts and days are still available to you. If you find yourself in real difficulty with the download contact us and we will try to work out the best solution to the problem: sales@ilnarratore.com

As we said above, from the order date you have 120 days to repeat the downloads . In total you have 5 attempts for each file.

This is not a problem. Click under the Login box on the top right of the page or on the left column: 'Hai dimenticato i dati d'accesso?' (Forgot your access data?).
You just have to enter your e-mail address in the Indirizzo E-mail (e-mail address) box and send. You will receive an e-mail including your Username and Password. In case of difficulty write to sales@ilnarratore.com  indicating your name and surname and the request for your Username and Password. You will immediately receive an e-mail with the information requested.

Certainly. You only have to remember that CDs are shipped, while for downloads you will receive a reply e-mail with the link to your account in order to proceed immediately to the download.

The il Narratore download system requires the use of a web browser (e.g. Explorer or Mozilla) with the cookies activated (for information on cookies, see the corresponding FAQ) and zip file decompression software (e.g. Winzip, downloadable free in the trial version from Internet) which allows you to access the audio MP3 files. These are programs and procedures by now standardized for all types of computers, including palmtops, latest generation cell phones, etc
WARNING: we recommend you do not use software such as Download Manager when downloading files (for example, Accelerator Plus, Flash Get or other similar programs) because it can happen that the program will automatically download all available files including the 5 available attempts and at times errors may occur in such an operation.

The .M3U file is a playlist file generated by certain MP3 players' software (e.g. Winamp or AudioCatalyst) in order to sequence the MP3 files according to the progressive order of the work in audiobook format. This means that if you drag the  file .M3U into the player all the MP3 files will be in the correct listening order.
A separate problem may arise when using Apple products such as iPod and iTunes; for this we suggest you refer to the relevant FAQ.

We advise you to create a folder with the title of the work you have bought before downloading it onto your  PC and put this folder's address in the window which opens when downloading the files. If you do not remember where you have saved the ZIP/MP3 files, just search the hard disc using the relevant file name.

Each audiobook (particularly unabridged works) has been opportunely subdivided into a number of audio MP3 files. This means the user can choose whatever chapter they wish to listen to. In general the work is divided according to the chapters in the original printed version of the work. If the chapters are very long, or the book does not have any, then the work is divided at appropriate points in the narrative plot bearing in mind the 'normal' listening attention span of the average listener, (no longer than 20 to 30 minutes per part, track or file).

If you have a Linux MP3 player installed in your computer, you can listen quite easily to all our works in download.